Legal

Privacy Policy

Last updated: August 10, 2026

1. Who We Are

Refine Content (operating as Refine Your Media) provides content strategy audits, custom content frameworks, and posting guidance to creators and businesses. References to "we," "us," or "our" mean Refine Your Media. References to "you" mean anyone who visits this website or submits information through it.

2. Information We Collect

We collect information you provide directly when you fill out a form on this site, including:

• Name (first and last)
• Email address
• Phone number
• Social media profile link
• Business/financial context you choose to share, including approximate monthly revenue, recent marketing spend, average client lifetime value, and your timeline to start
• Any free-text answers you provide, including why you're interested in starting now
• Scheduling information if you book a call, including the date, time, and details provided to our scheduling provider

We do not collect payment information through this website.

3. How We Use This Information

• To evaluate whether our program is a fit for your situation
• To route you to the right next step, whether that's booking a call or receiving lower-commitment resources
• To contact you by email, phone, or the social channel you provide about your inquiry
• To maintain records of leads and client communication in our internal systems

We do not sell your information to third parties.

4. Third-Party Services We Use

Submitting a form or booking a call means your information is also processed by the following third-party services, each governed by their own privacy policy:

• monday.com — used as our internal CRM to store and manage lead information
• Calendly — used to schedule calls; if you book a call, Calendly processes your name, email, and the scheduling details
• Our web hosting provider — processes standard technical information (like IP address) as part of normally serving this website

We do not control and are not responsible for the privacy practices of these third-party services.

5. How Long We Keep Information

We retain lead and client information for as long as reasonably necessary to respond to your inquiry, deliver services if you become a client, and comply with our own recordkeeping and legal obligations. You can request deletion of your information at any time using the contact details below.

6. Your Choices

• You can ask us what information we hold about you
• You can ask us to correct or delete your information
• You can unsubscribe from any marketing communication at any time

To exercise any of these, contact us using the information in Section 9.

7. Children's Privacy

This site and our services are not directed at anyone under the age of 18. We do not knowingly collect information from minors.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by an updated "Last updated" date at the top of this page.

9. Contact Us

Questions about this policy or your information can be sent through the contact form on our site, or by reaching out directly during a scheduled call.